Your Well-Being Is Our Priority

999kg Responsible Gambling — Keep It Fun, Safe, and Within Your Limits

Betting isn't just about winning or losing — it's entertainment. 999kg's responsible gambling tools and guidelines are here to make sure that entertainment never becomes a burden.

Start Safe Explore the Platform

Safety Tools Are Free

24/7

Support Always Available

3Minutes

Self-Exclusion Period

18+

Age restrictions are strictly enforced

Is betting a source of entertainment in your life, or is it becoming a source of stress?

For many people in Bangladesh, betting on cricket matches is a source of genuine enjoyment — sharing the excitement with friends, making every ball more thrilling to watch. That's what responsible betting looks like, and it's exactly the experience 999kg wants every member to have.

But when betting turns into an urge to place more bets just to win back what you've lost, when family money starts disappearing without anyone knowing, when checking scores feels more urgent than sleeping — that's when you know a line is being crossed. 999kg is there for you in those moments.

999kg's responsible gambling program brings Bangladesh its first truly comprehensive player protection system. From deposit limits to self-exclusion — every tool is built into your account, completely free.

Responsible gaming doesn't mean you have to place small bets all the time or take the fun out of it. It means you set your own limits — and 999kg will use technology to help you stick to them.

Keep in mind: Betting is for entertainment, not income. Only bet amounts that won't affect your life if lost.

999kg's Responsible Gambling Pledge

For Entertainment Only

We'll always be here to remind you that betting is meant to be fun.

Minor Protection

No one under the age of 18 will be permitted to open an account under any circumstances.

Help Is Always at Hand

999kg Customer Service is available 24/7 for any issue you run into.

Full Transparency

Odds and winning probabilities are displayed clearly and transparently.

Take Immediate Action

If problematic betting behaviour is detected, immediate support will be provided.

🛡️ 999kg's Responsible Gambling Tools

All tools are free and take effect instantly — activate them directly from your account settings

💰

Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Lowering your limit takes effect immediately; increasing it requires a 7-day waiting period.

Free

📉

Loss Limit

Set a limit on how much you can lose within a given period. Once you hit that limit, betting will be stopped automatically.

Instant Effect

⏱️

Session Time Limit

Set a daily time limit for how long you spend on the site. When your time is up, you'll get a reminder or be logged out automatically.

Free

☕

Cooling-Off Period

Take a break of 1 to 30 days. You won't be able to log in during this time — a chance to clear your head and come back fresh.

Instant Effect

🔒

Self-Exclusion

Exclude yourself from 999kg for 6 months, 1 year, or permanently. This decision is hard to reverse — because your protection is the priority.

Permanent Protection

👨‍👩‍👧

Parental Controls

To set betting limits or lock an account for a family member, contact our customer service — action will be taken immediately.

24/7 Support

✅ The Golden Rules of Responsible Betting

Follow these five rules before you play on 999kg

Only bet with money you can afford to lose

Never bet with money set aside for rent, groceries, or your children's education. At the start of each month, set a fixed "entertainment budget" — and only use that for betting.

Never Chase Losses

"I'll win back what I lost" — this mindset is the biggest warning sign of a betting problem. When you lose, take a break. Come back the next day with a clear head.

Respect Your Limits

Decide in advance how long you'll bet each day. Use 999kg's session timer. Spending too much time in front of a screen is harmful to your mental health.

Tell Your Family

Keeping your betting secret makes problem behavior far more likely. If a trusted family member knows how much you're spending, it's much easier to stay within a healthy limit.

Stop When It Stops Being Fun

If betting no longer feels enjoyable and you're doing it out of habit alone — that's the right time to stop. Use 999kg's cooling-off tool.

Winning Is Not Guaranteed

There is no "guaranteed method" to win at betting long-term. Anyone who claims otherwise is lying. Treat betting as entertainment, not an investment.

⚠️ Recognise the Signs of Problem Gambling

If you notice any of these signs in yourself or someone close to you, seek help right away

Betting more to chase lost money

"Just one more win and everything will be fine" — that thought is the most dangerous one of all.

Hiding your betting from family or friends

Growing secrecy is a sign that a problem is building beneath the surface.

Feeling restless or irritable when not betting

Physical or emotional discomfort is a clear sign of betting dependency.

Betting money meant for essential expenses

Cutting back on rent, bills, or family expenses to fund your betting is a serious warning sign.

Experiencing problems with work, sleep, or relationships

If betting is starting to affect other areas of your life, it's time to pay attention.

Betting with borrowed money

Borrowing money or betting on credit — it becomes very hard to find a way back from this.

🔍 Check Yourself

Select all the statements below that apply to you

I've bet over my budget in the past month.

Losses lead to frustration and an urge to bet again.

I hide my betting from family.

I don't enjoy watching a match unless I have a bet on it.

I can't focus on work or studies because of betting.

✅

You're gambling responsibly

No major warning signs at the moment. Keep checking in with yourself regularly and make use of 999kg's safety tools.

⚠️

Time to Be Cautious

There are some signs here that deserve attention. Contact 999kg support or activate a Cooling-Off Period — right now.

⚙️ How Do I Activate the Safety Tools?

Activate any tool in just three simple steps

Log in to your account

Visit 999kg.click and log in to your account.

Go to Settings

Click on the "Responsible Gaming" section in your profile menu.

Activate Tools

Select your preferred tool, set your limit, and it takes effect instantly.

If you have trouble activating any tool, let us know via live chat — 999kg's support team is ready to help 24/7.

❓ Payment FAQs

Frequently Asked Questions About Deposits & Payments

In most cases, deposits are credited to your 999kg account within 2 to 5 minutes. During peak hours for banks or mobile operators, it can occasionally take 10 to 15 minutes. If your deposit hasn't arrived after 15 minutes, first check your Mobile Pay app to confirm the transaction was successful, then note down the transaction ID. Contact 999kg via live chat with that transaction ID — our payments team typically resolves the issue within 5 minutes. If money was deducted from Mobile Pay but not credited to 999kg due to a gateway issue, an automatic refund is processed within 24 hours, so there's no need to worry.

999kg supports all major mobile banking options in Bangladesh — not just Mobile Pay. Currently supported payment methods include: Mobile Pay (most popular), Nagad, Rocket (Dutch-Bangla Mobile Banking), Upay, and direct bank transfer. You can also deposit using USDT (crypto). The minimum deposit is just ৳200 for mobile banking and ৳500 for bank transfer. No extra charges apply on any method — every BDT you send goes straight into your account. Head to the deposit page to choose whichever method works best for you.